| WHEREAS, Elite Webs is an information provider connected
to the Internet Elite Webs offers storage and transfer services
over the Internet through access to its Web Server;
Customer seeks to utilize Elite Webs server for its own
purposes;
the parties acknowledge that the Internet is neither owned
nor controlled by any one entity; therefore, Elite Webs
can make no guarantee that any given reader shall be able
to access Elite Webs server at any given time.
Elite Webs represents that it shall make every good faith
effort to ensure that its server is available as widely
as possible and with as little service interruption as possible;
NOW THEREFORE, in consideration of the mutual promises
contained herein, the parties agree as follows;
FINANCIAL ARRANGEMENTS
1. Customer agrees to a thirty (30) day
contract minimum (or three (3) or six (6) or twelve (12)
or twenty-four (24) month contract depending on length of
pre-payment), beginning upon commencement of service.
2. There is a per-plan one time setup fee
of $49.95 for all shared hosting packages, and if the customer
wishes to cancel Elite Webs shared Web Hosting services
within ninety-seven (97) days of the initial signup they
shall be able to do so for any reason (aside from disablement
for Terms of Service or Spam Policy violations) and have
their money promptly refunded.
3. At the end of the contract term, the
contract will automatically renew for successive thirty
(30) day periods (or three (3) or six (6) or twelve (12)
or twenty-four (24) month periods, depending on length of
pre-payment) indefinitely until canceled in writing or via
the web panel. After the first 97 days a canceled account
will be canceled before the next payment is due and no more
billing will occur nor will any payment be refunded, even
for unused portions.
4. "97-Day Money-Back Guarantee"
offer only applicable to cheques made in favour of Elite
Webs for shared web hosting. Other forms of payment are
non-refundable. Dedicated server payments are non-refundable.
Domain registrations (including the value of any used free
domain registrations included with the plan) are not refundable
under any circumstances.
5. Violations of Elite Webs Terms of Service
or Spam Policy may, at Elite Webs discretion, result in
immediate and permanent disablement without refund.
6. Disputed charges ("chargebacks")
associated with any Elite Webs account may, at Elite Webs
discretion, result in immediate and permanent disablement.
TAXES
1. Elite Webs shall not be liable for
any taxes or other fees to be paid in accordance with or
related to purchases made from Customer or Elite Webs server.
Customer agrees to take full responsibility for all taxes
and fees of any nature associated with such products sold.
MATERIAL PRODUCTS
1. Customer will provide Elite Webs with
material and data in a condition that is "server-ready",
which is in a form requiring no additional manipulation
on the part of Elite Webs. Elite Webs shall make no effort
to validate this information for content, correctness or
usability.
2. Use of Elite Webs service requires a
certain level of knowledge in the use of Internet languages,
protocols, and software. This level of knowledge varies
depending on the anticipated use and desired content of
Customer's Webspace by the Customer.
3. The following examples are offered:
o Web Publishing: requires a knowledge
of HTML, properly locating and linking documents, FTPing
Webspace contents, Graphics, text, Sound, image maping,
etc.
o CGI-Scripts: requires a knowledge of
the UNIX environment, TAR & GUNZIP commands, Perl, CShell
scripts, permissions, etc.
4. The Customer agrees that he or she has
the necessary knowledge to create Customer's Webspace. Customer
agrees that it is not the responsibility of Elite Webs to
provide this knowledge or Customer Support outside of the
defined service of Elite Webs.
5. Elite Webs will exercise no control
whatsoever over the content of the information passing through
the network.
6. Elite Webs makes no warranties or representations
of any kind, whether expressed or implied for the service
it is providing. Elite Webs also disclaims any warranty
of merchant-ability or fitness for a particular purpose
and will not be responsible for any damages that may be
suffered by the Customer, including loss of data resulting
from delays, non-deliveries or service interruptions by
any cause or errors or omissions of the Customer. Use of
any information obtained by way of Elite Webs is at the
Customer's own risk, and Elite Webs specifically denies
any responsibility for the accuracy or quality of information
obtained through its services. Connection speed represents
the speed of a connection to and do not represent guarantees
of available end to end bandwidth. Elite Webs expressly
limits its damages to the Customer for any non-accessibility
time or other down time to the pro-data monthly charge during
the system unavailability.
7. The customer agrees to make use of Elite
Webs servers primarily for the purpose of hosting a website,
and associated email functions. Servers are shared with
other customers, and as such IRC-related activities or severely
CPU intensive CGI scripts (e.g. chat scripts, proxy scripts,
scripts which have bugs causing them to not close properly
after being run) are not encouraged. BitTorrent clients,
IRC bots and bouncers (BNC) specifically may not be run
on any Elite Webs server. If your processes are adversely
affecting server performance disproportionately Elite Webs
reserves the right to negotiate additional charges with
the Customer and/or the discontinuation of the offending
processes.
8. Elite Webs specifically denies any responsibilities
for any damages arising as a consequence of such unavailability.
In the event that this material is not "Server-ready",
Elite Webs may, at its option and at any time, reject this
material, including but not limited to after it has been
put on Elite Webs Server. Elite Webs agrees to notify Customer
immediately of its refusal of the material and afford Customer
the opportunity to amend or modify the material to satisfy
the needs and/or requirements of Elite Webs. If the Customer
fails to modify the material, as directed by Elite Webs,
within a reasonable period of time, which shall be determined
between the parties themselves, the contract shall be deemed
to be terminated.
TRADEMARKS & COPYRIGHTS
1. Customer warrants that it has the
right to use the applicable trademarks, if any.
HARDWARE, EQUIPMENT, & SOFTWARE
1. The customer is responsible for and
must provide all telephone, computer, hardware and software
equipment and services necessary to access Elite Webs.
2. Elite Webs makes no representations,
warranties or assurances that the Customer's equipment will
be compatible with the Elite Webs service.
ELITE WEBS DEDICATED SERVER STIPULATIONS
1. Bandwidth pricing and measurement
frequency is subject to change at Elite Webs discretion.
Customers affected by such changes will be notified no less
than thirty (30) days in advance by Elite Webs.
2. Elite Webs is under no obligation to
compensate Customer for downtime, whether the downtime be
caused by Customer, Elite Webs, or Elite webs upstream providers.
3. Customer agrees that dedicated server
payments are NONREFUNDABLE. For example, if Customer submits
payment for twelve (12) months of service, service will
be provided for twelve (12) months and will not be refunded
if customer chooses to discontinue service with Elite Webs
mid-way through the term.
4. Hardware upgrades to an existing 'platform'
(platform defined as a motherboard/chassis combination)
will be performed by Elite Webs and shall incur an additional
one-time labor fee of $100 as well as an increase to Customer's
standard monthly rate.
5. Elite Webs reserves the right to alter
the dedicated server packages advertised on its website
at its discretion. Elite Webs is not required to upgrade
Customers' hardware or bandwidth allocation as a result
of a pricing or service package change. There will be an
additional charge of $200 associated for any such hardware
upgrade requested by Customer. Customer will not be required
to upgrade hardware as a result of a pricing change.
6. For managed servers using a "EW
Catcher" monitoring option, Elite Webs is responsible
for the security of the network, the kernel, and the base
operating system (defined as the standard set of debian
packages that come installed with the server). Elite Webs
may take any steps it deems necessary at any time to protect
the security of your server (this generally includes applying
security patches as well upgrading the entire operating
system).
7. For unmanaged servers not using a "EW
Catcher" monitoring option, Customer is responsible
for keeping the security of their system up to date. This
includes but is not limited to the following requirements:
1) the kernel will be patched within 7
days of any announced security hole relating to the kernel
2) any security patches for all installed
software must be applied within 7 days of their general
announcement to the security community at large.
Elite Webs is not responsible for notifying unmanaged servers
of the need to apply patches. Failure to comply with these
requirements is grounds for termination of contract without
refund. Elite Webs reserves the right to take any action
upon unmanaged dedicated servers it deems necessary at any
time to protect the security and integrity of Elite Webs
network.
AGE
1. The Customer certifies that he or
she is at least 18 years of age, or that their parent or
legal guardian will act as the "customer" in terms
of this contract.
INTERNET ETIQUETTE
1. Electronic forums such as mail distribution
lists and Usenet news groups all have expectations regarding
subject area and appropriate etiquette for posting. Users
of these forums should be considerate of the expectations
and sensitivities of others on the network when posting
material for electronic distribution. The network resources
of Elite Webs may not be used to impersonate another person
or misrepresent authorization to act on behalf of others
or Elite Webs. All messages transmitted via Elite Webs should
correctly identify the sender; users may not alter the attribution
of origin in electronic mail messages or posting.
2. Users must not attempt to undermine
the security or integrity of computing systems or networks
and must not attempt to gain unauthorized access. This includes
(but is not limited to) such things as port scanning of
either Elite Webs or external computers and Denial Of Service
attacks of any kind.
TERMINATION
1. This contract may be terminated by
either party, without cause, by giving the other party 30
days written notice. Elite Webs will accept termination
by electronic mail. Not withstanding the above, Elite Webs
may terminate service under this contract at any time, without
penalty, if the Customer fails to comply with the terms
of this contract, including non-payment. Elite Webs reserves
the right to charge a re-instatement fee.
LIMITED LIABILITY
1. Customer expressly agrees that use
of Elite Webs Server is at Customer's sole risk. Neither
Elite Webs, its employees, affiliates, agents, third party
information providers, merchants licensers or the like,
warrant that Elite Webs Server service will not be interrupted
or error free; nor do they make any warranty as to the results
that may be obtained from the use of the Server service
or as to the accuracy, reliability or content of any information
service or merchandise contained in or provided through
the Elite Webs Server service, unless otherwise expressly
stated in this contract.
2. Under no circumstances, including negligence,
shall Elite Webs, its offices, agents or any one else involved
in creating, producing or distributing Elite Webs Server
service be liable for any direct, indirect, incidental,
special or consequential damages that result from the use
of or inability to use the Elite Webs Server service; or
that results from mistakes, omissions, interruptions, deletion
of files, errors, defects, delays in operation, or transmission
or any failure of performance, whether or not limited to
acts of God, communication failure, theft, destruction or
unauthorized access to Elite Webs records, programs or services.
Customer hereby acknowledges that this paragraph shall apply
to all content on Elite webs Server service.
3. Not withstanding the above, Customer's
exclusive remedies for all damages, losses and causes of
actions whether in contract, tort including negligence or
otherwise, shall not exceed the aggregate amount which Customer
paid during the term of this contract and any reasonable
legal fee and court costs.
LAWFUL PURPOSE
1. Customer may only use Elite Webs Server
for lawful purpose. Transmission of any material in violation
of any Country, Federal, State or Local regulation is prohibited.
To this effect, child pornography is strictly prohibited
as well as housing any copyrighted information (to which
the customer does not hold the copyright) on Elite Webs.
2. Customer agrees to not have any content
on their site that advocates, sells or in any way makes
available tools or methods to send unsolicited e-mail or
usenet postings (spam), or to use Elite Webs Servers for
relaying unsolicited e-mail or usenet postings, or to use
unsolicited e-mail or usenet postings to advertise for their
site hosted at elite webs. Any complaint we receive about
a violation of this or the preceding two points will be
taken very seriously and will result in immediate account
cancellation without refund.
INDEMNIFICATION
1. Customer agrees that it shall defend,
indemnify, save and hold Elite Webs harmless from any and
all demands, liabilities, losses, costs and claims, including
reasonable attorneys' fees, ("Liabilities") asserted
against Elite Webs, its agents, its customers, servants
officers and employees, that may arise or result from any
service provided or performed or agreed to be performed
or any product sold by Customer,its agents, employees or
assigns. Customer agrees to defend, indemnify and hold harmless
Elite Webs against Liabilities arising out of
o any injury to person or property caused
by any products sold or otherwise distributed in connection
with Elite Webs Server;
o any material supplied by Customer infringing
or allegedly infringing on the proprietary rights of a third
party;
o copyright infringement;
o any defective product which Customer
sold on Elite Webs Server.
CONTRACT REVISIONS
Revisions to this Contract will be applicable to previous
Contracts
Revisions will be considered agreed to by the Customer
on renewal of service as specified in Section - Financial
Arrangements.
TRANSFER
Customer may not transfer this contract without the written
consent of Elite Webs.
CONTRACT
These Terms and Conditions constitutes the entire Contract
and understanding of the parties.
Any changes or modifications to these Terms and Conditions
of Contract thereto are agreed to by the both parties upon
renewal of services.
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